Alpha Asset Finance is partnering with Nivo to improve its application process and combat rising fraud in the specialist finance sector.
Alpha has launched a fully branded mobile app powered by Nivo developed technology which enables customers to complete biometric ID verification via their mobile device in a few minutes.
Alpha is the first asset finance broker to fully onboard Nivo into its core systems. It works directly with customers and provides services to 15 Appointed Representatives (ARs) including its ACE application and case management system.
Nivo’s app-based solutions offer features including biometric ID verification, secure, instant messaging technology which replaces paper, post and email. Nivo’s secure messaging technology can be white-labelled or integrated into an existing mobile app.
Brad O’Hara, managing director of Alpha Asset Finance, said: “We approached Nivo to form a partnership using Nivo’s tech and Alpha’s ACE platform to help in the fight against fraud within the Asset Finance industry and create a quick and efficient customer experience. We are proud to be the UK’s first Asset Finance Broker to integrate core systems with Nivo as a standard working practice in the fight against fraud and this is just the beginning.
“We will be exploring other ways Nivo’s innovative technology can supercharge the way we do business with features such as secure instant messaging and secure document and data transfer with the Alpha branded app at the centre. Customers increasingly expect slick and intuitive mobile experiences and will deal with companies which make their experiences easier, faster and more secure. Alpha is leading the way yet again.”
Matthew Elliott, CDO and co-founder of Nivo, added: “Alpha have been brilliant to work with, placing a real focus on making customers’ lives easier and keeping them safe in the face of rising cybercrime. We were live within a month, with a branded mobile app and systems integration – that is incredibly fast – and we’re already working together on our exciting next developments and are particularly excited about the opportunity to share ID results with lenders to streamline that side of the process too. Watch this space for more announcements.
“Nivo has been adopted by many specialist leaders in the mortgage and commercial sectors including Ultimate Finance, United Trust Bank and Together Money, all of which recognised and embraced the way Nivo can transform their customers’ experiences, increase efficiency and improve security. We are excited about the opportunities presented by the asset finance sector and the growing number of businesses we’re talking to who want to provide the kind of experience their customers now expect and the levels of security the market now demands.”