Shawbrook Bank has revealed that the third quarter of 2016 was its most successful to date for its commercial mortgages team in terms of completions.
September 2016 was also its second most successful month in terms of originations.
The lender said this follows a programme of extensive investment into the team structure, processes, and technology platforms, all designed to make the transaction of business more efficient.
E-AIP, its digital application service launched in April, has since been upgraded and expanded to help the bank’s network of broker partners.
In Q3, 39% of applications via E-AIP resulted in brokers receiving an instant Indicative Mortgage Offer (IMO) for their clients.
Emma Cox, sales director of Shawbrook Commercial Mortgages, said: “The investment we have made into our teams and technology is part of an on-going strategy to solidify the bedrock from which we deliver what is a fundamentally sustainable model focused on good outcomes for borrowers.
“In spite of a challenging year with regard to the new tax regime, the complexities of Brexit and the PRA consultation, our strong appetite to lend remains in comparison to some who have pulled back in several key markets.
“The changes we make come about as a result of direct feedback from our broker partners and we make a point of considering any and all suggestions. Senior management is committed to this philosophy and we are confident that our brokers will continue to see the benefits of a long term, two way relationship.”