Clever Lending has made changes to a variety of its business processes as part of its drive to be the leading master broker in the seconds market.
It is focussing on new DIP forms, improved technology and faster response times, as it aims to deliver the results of market research it recently carried out.
Sonny Gosai (pictured), head of specialist lending, said: “There are still further opportunities with seconds that the sector can make the most of, and Clever are at the forefront of these. We continue to build lender relations and offer the latest products and Clever exclusives to our brokers. The market is growing and we’ll definitely be increasing our market share in 2018.
“I’ll be continuing to ensure Clever are at the forefront of the second charge sector and capitalising on new ways of working to make that happen.
“Brokers need confidence when passing a case to a master broker; we are here to provide the right solution and make the process as smooth and encouraging as possible. More efforts are being placed with the training of all the staff in Clever Lending to further drive our business forward.”