Clever Lending has claimed it is “well on the way” to ensuring all of its staff, systems, processes and administration will be ready for the new MCD regulation prior to the March 2016 deadline.
The master broker said a dedicated training and competency team is working to make sure all staff will be CeMap qualified in plenty of time before the MCD is implemented.
It is also regular engaging with lenders and brokers to ensure there is a high degree of knowledge as to what is required to administer secured loans in the same way as first charge mortgages.
Meanwhile, it is embedding Treating Customers Fairly (TCF) into the heart of its new process to make sure positive customer outcomes remain central to the company’s direction.
Sonny Gosai (pictured), sales and operations manager at Clever Lending, said: “We are well ahead of schedule for the new regulation. We are in constant touch with our lenders to ensure we implement the advised process when it is desired and practical for all parties. But we’re confident everything from a training, compliance and systems point of view will be in place well before the required date.
“Not only that but we are well prepared for making sure the customer has the best possible experience as the new regulation begins. After all, they are a vital part of this process too and we aim to make it as seamless as possible from the current process to the new, particularly those who have an application in the pipeline as the key date approaches.”
