Co-op Bank gains 100,000 new customers

The Co-operative Bank

Over 100,000 people opened accounts with The Co-operative Bank during the summer.

The Co-operative Bank has seen significant growth in customers moving from rivals with the number of people switching up 43% year on year.

It added that at its peak, when there was a succession of issues that beset some of the larger banks, the bank saw a 90% increase in customers requesting to switch.

Robin Taylor, head of banking, at The Co-operative Bank, said: “This data provides further evidence of how The Co-operative Bank is recognised as a genuine and trusted alternative for banking on the high street.

“Feedback from customers that have recently switched has shown that the instigator for them was a desire to have a bank they could trust, underpinned by a responsible approach to banking and an ethical policy that directs who the bank will and will not finance.

“This, combined with a large range of competitive products and award winning customer service makes us a compelling alternative in the market.

“Unlike other banks which are owned by their shareholders, we are member owned.”

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