Cumberland Building Society has launched its new broker portal in partnership with Mast.
The new portal is designed to streamline the mortgage process for intermediaries on their panel and follows the introduction of the mutual’s affordability calculator earlier this year.
The society says the portal now supports the whole mortgage journey, from initial enquiry to application submission and completion, while automating administrative tasks such as document uploads.
Grant Seaton, head of intermediary lending at the Cumberland, said: “Our launch of the new broker portal represents another milestone in our mission to offer the best possible service to brokers. The ability to reduce the time spent on administration is crucial for brokers navigating today’s market.
“This follows the successful launch of our affordability calculator, which has already made a significant impact in speeding up the mortgage process. We believe the portal will continue to improve broker interactions with us, ultimately helping them deliver faster, more accurate advice to their clients.”
Joy Abisaab, CEO of Mast, added: “We are delighted to have collaborated with the Cumberland and supported the launch of their broker portal. Mast’s platform is built to drive efficiency in mortgage origination, and we believe this platform will transform how brokers interact with the Cumberland.
“Our shared vision of leveraging technology to enhance the broker and client experience is at the heart of this partnership, and we look forward to seeing the positive impact this platform will have on intermediaries across the mortgage space.”