Direct Line Life Insurance has launched a new partnership with digital healthcare provider Doctor Care Anywhere to provide access to virtual consultations with UK qualified, BMA approved GPs.
Doctor Care Anywhere provides GP appointments over the phone or via video-call between 8am and 10pm, seven days a week, 365 days a year. The service provides customers with a way to access a GP and at a time and place that works for them.
Founded in 2013, the online service is doctor-founded and has over 150,000 members. GPs can provide advice, issue prescriptions and refer patients for further private treatment. In addition, doctors can write a fit note (sick note/medical certificate) for patients who are unwell and unable to go to work. The platform also hosts a health tracker which allows patients to monitor their symptoms and medication, keep track of lifestyle changes and create/export health reports to share with their doctor.
When taking out a new policy, Direct Line Life Insurance customers will be offered a choice of a year’s access to the service for up to four people, or an e-voucher for leading retailers Marks & Spencer or Amazon.
Tony Graff, CEO at Doctor Care Anywhere, said: “We believe passionately in providing an exceptional healthcare service and delivering this in a way that is truly valued by our patients. We are pleased to have the opportunity to work closely with Direct Line Life Insurance and offer our services that are both convenient to access and available when the patient needs it.”
Trevor Bush, head of Direct Line Life Insurance, added: “We are delighted to be able to offer our customers access to this new partnership with Doctor Care Anywhere. In the event of non-urgent medical enquiries, customers can consult a trustworthy source quickly and easily. Policyholders and their families can benefit from both increased convenience, avoiding potential long waits for a consultation, and peace of mind after receiving expert advice.
“People in emergency medical situations should however always go to the hospital or phone 999.”