Debt Management Services (DMS) has become the latest firm to integrate to the Arrears Management System from the Charlbury Group for a selection of their clients.
DMS work with banks, building societies, housing associations, solicitors, local authorities and centralised lenders and integration to the Arrears Management System will enable them to electronically receive instructions from client to pass to their nationwide network of field agents.
The Arrears Management System links lenders with the suppliers they use throughout the arrears management process including asset managers, solicitors and field agent firms.
Barry Culver, managing director of DMS, said: “Early identification of a customer’s problems is a proven method of reducing the levels of arrears experienced by lenders and helping nurture long term relationships. We take great pride in ensuring that the best available solution is achieved on behalf of our client and this includes a slick and accurate transfer of information relating to a case.