Equiniti Credit Services (EQCS) has been chosen by Cardiff-based bank, Hodge, to create a flexible digital mortgage servicing solution.
This latest client win marks EQCS’s move into the mortgage market for the first time.
EQCS is working with Hodge to integrate its digital, API-led platform into Hodge’s existing mortgage origination system. This will allow Hodge to bring servicing and collections under direct control and, further down the road, provide a means for Hodge mortgage customers to make payments and manage their accounts online.
Through this platform, EQCS is also providing Hodge with access to real-time data monitoring tools, allowing it to improve how it identifies and manages risk for its mortgage customers.
EQCS managing director, Richard Carter, said: “The mortgage market has traditionally been slow to adapt to consumers’ demand for fast, online access to their accounts, which is the norm across other areas of the credit industry.
“Our cost-effective loan servicing platform provides an unrivalled depth of functionality in a single, integrated and scalable solution. It gives flex to integrate into in-house origination systems, arming mortgage providers with the tools they need to quickly launch competitive new services, whilst ensuring they remain compliant with regulation.”
Anthony Fisher, chief operating officer at Hodge, added: “Working with EQCS will allow us to focus on what we do best, providing flexible mortgage solutions for our customers.
“This new relationship enables us to simplify the process and reduce operating costs associated with mortgage management. In future it will give our customers more flexibility and greater access to their mortgage accounts.”