The Exeter has launched a new health and wellbeing service in partnership with workplace benefits provider Health Assured.
The new service, called Exeter Assist, offers confidential support and guidance on a range of issues, from relationship concerns to worries about debt. It is free to use and is available to The Exeter’s full membership.
Members of the Exeter can speak to qualified counsellors over the phone 24 hours a day, 365 days a year and also have access to Health Assured’s online portal, which provides health and fitness advice as well as emotional and medical support tools.
Andy Chapman (pictured), the Exeter’s chief executive, said: “We’re proud of the peace of mind that our health and protection insurance policies provide our members, but we know that there are some issues that can’t be fixed with physical treatment or benefit payment. Exeter Assist is a pro-active support service that complements and enhances our product range.”
Exeter Assist will be offered alongside an existing range of membership benefits, including access to a 24/7 GP Helpline and a Private Prescription Service.
Chapman added: “We really are growing a holistic offering to our members to ensure they get as much value out of their policies as possible. We want advisers and consumers to be confident in the knowledge that when they choose The Exeter, they are choosing an insurer that cares enough to go the extra mile.”