Spicerhaart intends to double in size its compliance team over the next few months.
The team was set up last October by Spicerhaart Corporate Sales to offer a bespoke service to lenders.
The team monitors forbearance using internal controls such as auditing agents and contractors with telephone mystery shopping. In addition, the purpose of the team is to ensure lenders are able to easily comply with their TCF guidelines when selling repossessed properties.
Mark Pilling, managing director, Spicerhaart Corporate Sales, said: “At Spicerhaart we continually strive to offer a market leading service. To help us achieve this we put together a specialist compliance team dedicated to providing the very best service and delivering consistent quality. As a result of the popularity of this service