Financial training improves lower income households

British families in social housing could be better off to the tune of £36 million each week, if financial training were provided.

A recent project, funded by Santander in partnership with Citizens Advice and the University of Bristol, provided social housing tenants with guidance and advice on how to manage their finances through one to one and group training sessions.

As a result of the training, 78% of participants changed their spending behaviour, making the average household £10 a week better off. With the average household in the study having an income of £200 per week, this is the equivalent of a 5% increase in income. The findings indicate that if similar training were offered to all 4.6 million social housing households in the UK2, the collective benefit could be as much as £36 million per week.

The project also led to tenants in the study either starting to save money each week (12%), or increasing the amount they saved (10%). On average, these participants saved an additional £11 per week. This, Santander believes, is particularly significant when considering that the median annual income in social housing stands at £10,900 compared to the national figure of £23,320.3 If such a result was replicated across the UK, it could lead to an overall increase in saving of £579 million per year for all families in social housing.

The study, which was piloted between June 2011 and March 2012 by Bedworth, Rugby and Nuneaton CAB (BRANCAB), offered free financial skills training sessions to tenants in social housing. 342 people participated in the study, 149 in the training group and 193 in the comparison group.

“This project clearly shows the importance of financial education and the difference it can make to households on lower incomes,” said Jaime Graham, director at Santander. “A comparison of the participants’ views before and after the project found that 71% of them were more financially confident as a result of the sessions. The tools and knowledge gained from the training will help them organise and manage their household budgets more effectively, equipping them with money skills for life.

“This research provides valuable learning for those organisations involved in financial education, including the government, the financial services sector and charities. We hope that the findings will be helpful in developing new training programmes, particularly those aimed at supporting people living on low incomes.”

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