Keystone is now offering brokers wanting to give their landlord clients a detailed buy-to-let mortgage illustration via a new service facility on the lender’s website.
Developed by head of IT, Mark Ryan, the facility produces both an instant online illustration and the ability to covert the illustration to a PDF letter which is automatically emailed to the broker for recordkeeping purposes and forwarding to the client.
The service was designed in response to feedback from brokers.
Managing director David Whittaker said: “When we launched just under a year ago we made a commitment to provide brokers not only with great products but great service too – and that’s not easy from a standing start. However, we do take care to listen to the needs of brokers and we try to exceed their expectations whenever possible.
“The buy to let mortgage illustration facility will help brokers respond to their client’s information requests in more efficient and timely manner.”