MHBS gives 48 hours’ notice of product withdrawals

After its recent commitment to intermediaries to provide as much notice as possible when withdrawing products, and a minimum of 24 hours, Market Harborough Building Society (MHBS) has confirmed its current fixed rates will be withdrawn and replaced at 5pm on Friday 23 June.

Last week the Society’s chief executive, Iain Kirkpatrick, gave his commitment that MHBS would provide a minimum notice period of 24 hours for withdrawals, without exception, and only make changes between 9am-5pm during the working week.

Kirkpatrick (pictured) stated: “In challenging times it’s more important than ever to work together. Trust and communication between us and the intermediary are key to delivering the best outcome for clients.”

The Society’s intermediary partners have been notified of the withdrawal by email, giving them 48 hours to submit any cases by 5pm Friday. MHBS has a team of mortgage specialists on hand to support those with queries or cases to submit, including business development managers, case managers and underwriters.

Exit mobile version