Money Advice Trust (MAT) has been to commissioned by the Money Advice Service to develop a ‘best-practice’ standards framework for the delivery of debt advice across the country.
It has been tasked with reviewing the current sector practices as well as identifying and developing a “consistent standards framework” for the debt advice sector.
“”We are very pleased to be working with Money Advice Trust on this essential project to highlight best practice from across the sector, and, where necessary, develop new standards to enhance the consistent delivery of high quality debt advice,” said Gerard Lemos, chair of the Money Advice Service.
“Money Advice Trust’s own experience and its close links across the advice sector will be invaluable in making this a truly inclusive process. We strongly encourage all stakeholders to work closely with MAT to make this framework as good as it can be.”
Joanna Elson, chief executive of the Money Advice Trust, added: “Money Advice Service has tendered for a piece of consultancy to make recommendations on quality assuring debt advice. MAT is pleased to assist with this work, given our extensive experience of the debt advice sector.
“We look forward to working with colleagues across the sector and will be in touch with stakeholders shortly to seek views on existing best practice and the possible use of formal quality standards.”