Niche Financial Solutions, a specialised Arrears Management business based in Northern Ireland and focussed solely on Northern Ireland customers is the latest firm to sign up to the Arrears Management System from the Charlbury Group.
Niche is used exclusively in Northern Ireland by their clients. It engages with customers who are more than 50 days in arrears via their team of experts and have full and comprehensive coverage of Northern Ireland.
The Arrears Management System acts as a central hub connecting lenders with a variety of suppliers used within the arrears management process including asset managers, solicitors and field agent firms.
Ronan McCaughley from Niche Financial Solutions said: “Our ability to help borrowers in arrears is often driven by how quickly we can make contact to understand their individual circumstances and the challenges they face. The Arrears Management System is an efficient way for us to receive instructions from lenders and also provides us with a quick and easy way to return reports and management information.
“Additionally, by connecting just once to AMS means that any of the many lenders already on their system have the facility to send jobs to us.”
David Ford, director at The Charlbury Group, added: “Niche are the first dedicated Northern Ireland based firm that have joined AMS and we are delighted to be working with them. They are well known for their efficiency and know that the efficient flow of data is essential in the arrears process.
“Now, by connecting to AMS, will allow Niche to receive and return data with lenders even more efficiently.”