Phoebus Software Limited (PSL) has reported that the balances of loans and savings serviced on its servicing platform have now increased to over £80 billion.
PSL has made investment in its originations and migrations API which enables lenders to on-board mortgages from any origination or servicing platforms.
Other major investments include enabling lenders to provide their borrowers with the functionality to digitally self-serve their mortgage accounts, helping to reduce the flow of calls and correspondence into client contact centres. In addition, a new suite of AI powered, call-centre user screens have been developed with benefits including prediction of the next likely screen to be required during a conversation.
Richard Pike (pictured), PSL’s sales and marketing director, said: “We continue to grow both organically and in new business wins. The Phoebus product suite is renowned both in terms of functionality and stability and this has been reflected in the demand we have seen from significant new and existing clients.
“Our investment in digital technology will ensure the Phoebus system is both state-of-the-art now and remains so in the future.”