Pure Retirement has reported continued growth of its loan portfolio, with the total value of its serviced loans now exceeding £2bn for the first time.
This is due to an increase in both its own customers and the number of firms it now services back books on behalf of.
This represents a year-on-year doubling from the landmark £1bn reached almost exactly a year ago.
The growth in value of loans serviced has been mirrored by a near-threefold expansion of Pure’s customer account servicing team from nine members last year to 26 at present.
Suzanne Latimer (pictured), Pure Retirement’s head of service delivery, said: “In a sector that’s becoming increasingly competitive being able to offer market-leading service standards is not only a key differentiator from our competitors, but also a point of pride.
“It’s a privilege to be heading a team that’s consistently demonstrating its dedication to providing exceptional service to our customers, and the recent expansion of our portfolio underlines the degree to which we’re trusted by the wider financial sector, and also validates our approach.”