Sohail Degia has been appointed as a second short term loan portfolio officer to Shawbrook Bank’s post-completion team.
The team manages enquiries from existing loan clients, with the majority of enquiries relating to commercial lending.
Degia (pictured) will work specifically on completed deals relating to short term loans and be responsible for the management of the interim visits required on this type of loan. He will also be contacting clients during the loan term to ensure repayment of the loan can be achieved on time, liaising with clients on any issues they experience during the project.
He previously worked at RBS and RBS Private Banking for five years before moving to Barclays in 2010 where he worked as a premier relationship manager and managed a portfolio of 400-plus high-net-worth clients.
Degia said: “My experience building relationships with clients and understanding their needs in order to offer great service means this role is ideal. I’ve always enjoyed client interaction and this job enables me not only to assist clients reactively, but also to proactively help them during the course of the short-term loan with us.
“I like the way Shawbrook focuses on operating in specialist markets and its client-focused, pragmatic approach to lending. I am excited to be part of the journey and contribute to future successes.”
Laura Mortlock, Shawbrook’s customer operations manager for the post-completion team, said: “Sohail’s strong experience in delivering high-quality service further boosts our ability to assist clients once they receive their loan. As a client deals with the same person on the team every time, the service is very personal.
“Less time needs to be spent by the team familiarising themselves with clients and their cases, providing a smoother, faster response.”