Deposit protection scheme TDS has announced new dates for its academy courses, delivering training on disputes and adjudication to property professionals and landlords.
TDS’s Foundation Course and Adjudication Workshops will be held in major cities across the UK and will provide accredited Continued Professional Development (CPD) certification.
The Foundation Course is a full day training session focussing on the key points of tenancy deposit protection and is designed specifically for property managers, administrators, inventory suppliers and landlords. It will cover a wide range of topics covering legislation, tenancy agreements, check-in and check-out procedures, calculating damage and whether disputes are appropriate or not.
The Adjudication Workshop is a half-day course that teaches property professionals and landlords to ‘think like an adjudicator’. It will focus on TDS’s Alternative Dispute Resolution programme, discussing various scenarios and case studies. The aim is for attendees to leave with a better understanding of what evidence an adjudicator looks for in disputes and provides tips for presenting a case, and resolving disputes.
Michael Morgan (pictured), TDS’ director of dispute resolution, said: “In recent months, our adjudicators have reported seeing an increase in cases where appropriate documents and evidence aren’t available or are incomplete.
“We still see cases where tenants raise the same arguments challenging the accuracy of check-in reports – claiming they never got one, never signed it, or that it did not show the property’s condition accurately. These are all issues that can be addressed in advance with good check-in and check-out procedures – and it’s not difficult to document that has happened in the event of a dispute.
“Our CPD courses are designed to help landlords and property managers to minimise the risk of a dispute arising by helping them create well-documented check-in and check-out report, supported by good quality photographs.”
Courses will run throughout the summer and into Autumn, at the dates and cities below:
Foundation courses
Manchester 31 May 2017
London 14 June 2017
Newcastle 12 July 2017
Exeter 27 September 2017
Cardiff 22 November 2017
Adjudication workshops
Birmingham 22 June 2017
Manchester 19 July 2017
London 13 September 2017
