The Leeds Building Society has appointed Nick Young as its new director of business transformation.
Young (pictured) has a background in commercial management and strategic change delivery.
He joins the Society from Lloyds Banking Group customer products team where he was responsible for delivering a number of high-profile change initiatives across the savings and personal current account businesses.
In the new role hewill be focusing on simplifying processes to drive performance improvements for members and colleagues.
Young said: “Leeds Building Society is a successful independent building society with a clear and sustainable growth strategy.
“I’m looking forward to working for an organisation committed to investing in the long-term interests of the Society for the benefit of our growing membership.”
Richard Fearon, deputy CEO added: “Nick’s appointment illustrates our customer focus and he will further enhance our service to members across all channels.
“Nick has a strong track record and background in financial services and I’m sure he will have an instant impact within our commercial division, benefitting members and colleagues alike.”