Vantage Finance has been awarded a ‘Gold Trusted Service’ award, from reviews and customer insights Feefo.
Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award.
Feefo have given Gold Trusted Service awards to businesses who have collected at least 50 reviews across 2019, with a Feefo service rating of between 4.5 and 4.9.
Joseph Aston from Vantage Finance said: “The greatest value within Vantage Finance is in our people and our collective culture of striving to deliver premium service to every customer on every case. I’m absolutely thrilled with this, deserved, accolade from Feefo and full credit should be given to our excellent advising, processing and sales teams. Thank you to everyone who has worked with us during this challenging year and thank you for the wonderful feedback.”
Steph Heasman, director of customer success at Feefo, added: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.
“This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.”