Envelop has announced two promotions within its senior management team to fill the newly created positions of managing director and head of operations.
Donna Wells (pictured) has been appointed managing director at Envelop. She has been a director at the firm for the past 11 years and, in her new role, will be responsible for planning, controlling and overseeing all business operations.
New head of operations Georgie Martin, having previously held the position of executive assistant, will work closely with the sales support team to manage the firms processing/administrative performance. This includes actions across the network, compliance and specialist lending.
These roles will extend across Envelop’s specialist packaging and network arms. The new structure follows a strategic internal review and implementation of improved systems and processes to better align sales and support practices across all areas of the business.
Envelop bolstered its senior management team in March 2023 with the addition of Matthew Clarke as head of sales.
Myles Williams, CEO at Envelop, said: “As a business, we have to ensure that we continue evolving in terms of how we work and how we better support and identify new areas of growth for our introducers and our network members. Donna and Georgie have already demonstrated their huge value to the business. They are fully deserving of their new roles and responsibilities and will prove integral in driving forward both the packaging and network arms of the business.”
Wells said: “I’m excited to make the step up to become the managing director at Envelop and to deliver some ambitious targets that we have in mind across the business.
“Despite obvious challenges facing a variety of borrowers and lenders, I’m hugely optimistic regarding the future of the intermediary mortgage market. Especially when it comes to the specialist markets and when it comes to adding value for new and existing introducers and ARs across the UK.”
Martin added: “This represents a great opportunity to tap into my previous network experience and knowledge of the mortgage market to fine-tune how we support and better service the ever-changing needs of our introducers and ARs going forward.”
