Protection specialist the Exeter has revealed that it paid 94% of income protection claims in 2015.
Accidents, injuries, back and musculoskeletal problems accounted for almost 60% of paid claims.
Of the 6% of claims that were declined, 4% were for non-disclosure and 2% were due to the claimant still being able to work in their own occupation.
Andy Chapman (pictured), the Exeter’s chief executive, said: “We have a proven track record of delivering on our promise to customers. We were the first insurer to publish our claims statistics in 2005 and have recorded consistently high figures year on year.
“Publishing claims statistics is a key factor in building consumer confidence in protection insurance. I am delighted that we are becoming a more open industry, committed to helping customers when they need protection the most.”
