Foundation Home Loans has said that its new portal has boosted broker participation.
Since launching its new online portal at the start of July, the Bracknell based buy-to-let lender has seen increased engagement from introducers that has helped to offset the usual holiday season business hiatus.
The portal (TED – Technology Enhanced Decisioning) allows introducers to complete online DIPs, send applications directly to FHL, upload supporting documents and track ongoing cases.
Paul Brett, FHL’s business development director, said: “Our introducers have reported that our portal is simpler to use than others and delivers exactly what it promises, which is a positive experience in the sending and receipt of online decisioning, the online application process and consequent tracking of cases.
“We have taken our time to develop our online service to make sure it is fit for purpose and the feedback has been overwhelmingly upbeat. There is no doubt that more buy-to-let business is moving online and we will be at the forefront of developing our systems to help introducing partners better service their customers.”
