Holloway Friendly has been given an Accreditation of Training Provision by the National Skills Academy for Financial Services for its training provision of its staff.
The accreditation is valid for a year and will then be renewed if Holloway Friendly’s training provision remains at the same high level.
The accreditation scheme began in December 2010. Accreditation of Training Programmes is available to all financial services employers who want to ensure that their training programmes are of a robust quality.
Holloway Friendly provides three types of training: it trains people coming into the business who are completely new to financial services, people coming into Holloway Friendly who have worked in the industry but who may be unfamiliar with benefits Holloway products, and it provides ongoing training for its existing staff.
Karen Davies, director of quality and development at the National Skills Academy for Financial Services, said: “During my recent accreditation visit to Holloway Friendly, I experienced a firm dedicated to its members and one which understands the value that providing support and excellent training opportunities for individual employees brings to the firm as a whole.
“The vision, led by senior management, is to serve its community through a workforce which has a clear focus on customer needs. The word excellent was common in feedback from both policy holders and financial advisers.”
Mat Manser, sales and marketing director for Holloway Friendly, added: “We take the training of our staff very seriously, as only with first class staff can we provide a first class service to the advisers and customers who use us.
“The National Skills Academy spent many weeks looking at our training schemes so it is rewarding to be recognised with this accreditation.”