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Homebuyers put off by current owners being present at viewings

by Kevin Rose
30 August 2013
Overwhelming majority want estate agent regulation
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estate-agents

A recent survey conducted by Move with Us has found that homeowners are best off vacating their property during viewings as they are likely to put off potential buyers.

Move with Us surveyed more than 100 independent estate agents from its Partner Network and asked them if potential buyers prefer it if the owner is present during the viewing with 60% of agents answering ‘no’.

Further Move with Us research showed that one in 10 potential buyers were actually put off by the existing owner being present during viewings. Other most off putting factors to potential buyers are cited as smoking and other bad smells in addition to a messy property.

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Robin King, director at Move with Us, said: “Although the homeowner is the person who really knows the property best, potential buyers can often feel uncomfortable in their presence as they are unable to freely view the property and ask whatever questions they like. This can prohibit the potential buyer’s ability to fully explore and evaluate the property and decide whether it is their ideal home.

“Psychologically, it’s also important for a potential buyer to feel comfortable as soon as they walk through the door, picturing the property as their new home. Indeed, for most people, this illusion can be broken if the existing owner is present.

“Furthermore, if there’s any tension between the existing owner and buyer, the feelings of negativity can be associated with the property, actively putting off the potential buyer.

“Whilst we may all think we’re great at selling our own homes, owners can comfortably step aside, letting their estate agent do what they do best – sell houses.”

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