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ID-Pal partners with Keystone for onboarding

by BestAdvice
30 January 2023
Recognise Bank transforms its SME customer onboarding
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Identity verification provider ID-Pal has announced a partnership with specialist buy-to-let lender Keystone Property Finance to improve its digital onboarding process for both mortgage brokers and borrowers.

Through the partnership, Keystone will leverage ID-Pal’s multi-layered identity verification solution to verify identities and addresses via a secure, branded client-facing app.

Keystone customers will also benefit from compliance and a full audit trail.

Elise Coole, managing director at Keystone Property Finance, said: “We are always looking for new ways to streamline our customer journey and we are confident our new partnership with ID-Pal will cut a significant amount of time off our application processing times.

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“We’ve always put technology right at the heart of our business, having created our bespoke system from scratch when we launched in 2018. Our new relationship builds on that and ensures we have a cutting-edge offering that rivals anything in the specialist buy-to-let market.”

Colum Lyons, CEO and founder of ID-Pal, added: “Using ID-Pal, brokers and borrowers can be certain of the security of the process due to our ISO 27001 certification, while reaping the benefits of a seamless, compliant digital onboarding process.

“Our partnership with Keystone Property Finance is a natural fit, sharing, as we do, a common vision when it comes to harnessing the power of technology to improve how our customers do business. We are pleased to be supporting such a crucial part of the housing market through this challenging time, and beyond.”

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