Keystone Property Finance is to move to remote working for all staff, including the head office, from Thursday 5 November.
This follows the government’s announcement of a second lockdown in England.
The specialist lender says its investment in its online systems means it is 100% cloud based, allowing employees to work remotely from home. This will include its telephone services and online chat which will enable the lender to continue assisting brokers with their cases and enquiries.
Meetings between external business development managers (BDMs) and brokers will continue to be offered via video call, with BDMs also being contactable through email, online chat and telephone.
Keystone expects to be able to continue with its services as near to normal as possible with valuations still being able to take place and will continue to monitor the guidelines set out by the government closely and act accordingly should the situation change.