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L&G improves employee assistance programme

by Kevin Rose
20 November 2019
L&G appoints retail retirement boss
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Legal & General has made a number of changes to its EAP with Health Assured.

The new enhancements will extend its EAP telephone support service to immediate family members of employees whose employers are Legal & General group protection customers. Employees and their immediate family members will have access to confidential and unlimited 24/7 support and will be able to speak to qualified counsellors and advisers who can help them with a range of services, including bereavement assistance and medical information.

Employees will also have access to a new Health Assured smartphone app called My Healthy Advantage, which offers a variety of bespoke wellbeing features aimed at supporting their mental and physical health.

Some of the key features of the new app include:

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  • A weekly mood tracker allowing users to track their mood in relation to their financial, physical and general wellbeing.
  • Mini health checks for body mass index, waist measurements, sleeping patterns, alcohol consumption, mental health and fatigue.
  • Four-week plans aimed at improving employee health, by focusing on areas like quitting smoking, losing weight and coping with pressure.

Legal & General has also recently introduced an Umbrella Benefits scheme. The scheme enables employees to qualify for discounts off Legal & General‘s life and home insurance products, as part of their employer having a group protection policy with Legal & General.

James Walker, head of product and proposition, group protection at Legal & General, said: “Whether an employee is facing health, financial or personal life challenges, having access to extra support from your employer can make a real difference. That is why we are excited to provide even more benefits through our EAP offering by providing employees with access to the new Health Assured app, along with additional support for their immediate family members.

“Our EAP is designed to provide expert help to employees when they need it most. By offering one of the most comprehensive EAP services on the market, we are able to provide employees and their families with quick access to trained experts, who are completely focused on giving them the right treatment and, where possible, helping them get back to work more quickly.”

David Price, CEO of Health Assured, said: “Employees can find themselves juggling many demands – managing their mental health, maintaining a work-life balance as well as family and health concerns. Health Assured’s smartphone app, My Healthy Advantage provides support and resources to help manage these issues. We aim to enable each employee to take control of their wellbeing on their terms.”

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