Pepper Money has revamped its mortgage range and introduced a new online portal.
The lender, formerly Pepper Homeloans, has restructured its residential and buy-to-let product ranges and reduced completion fees by £100 across the entire residential range.
It has also unveiled a new limited edition buy-to-let five-year 3.49% fixed rate mortgage (Pepper 24).
Applications, including all supporting documentation, can be submitted 24/7 and cases can be tracked at every stage through to completion. If a DIP is declined brokers can see why and if a DIP is approaching its expiry date, brokers will automatically be sent a reminder.
The portal enables brokers to generate all the necessary paperwork, with applications previously submitted via the new portal able be copied rather than having to be re-keyed.
Rob Barnard, director of sales at Pepper Money, said: “These changes have all been made with the explicit aim of making it quick and easy for brokers to select and submit mortgage applications to Pepper.
“The restructured product ranges now put the emphasis on criteria: Pepper 24, for example, accommodates borrowers who have had no CCJs or defaults in the past 24 months. Within each category are a choice of LTV and repayment types. Nothing could be simpler.
“We have consulted closely with brokers and distributors and I’m sure they will welcome these changes. Some things haven’t changed, however. All applications will be manually underwritten by our knowledgeable and experienced underwriters and brokers will be assured of a fast and efficient service.”
