Conveyancing panel management business Optimus has partnered with MoneySuperMarket, which will see Optimus provide the panel management service for the price comparison website’s conveyancing channel.
All customers on the MoneySuperMarket website can now compare the onveyancers and property solicitors from Optimus’ panel and receive a fixed conveyancing quotation based on the information they provide, with no hidden fees.
All solicitors and conveyancers on the Optimus panel have been selected based on service levels and all are required to perform to strict service level agreements (SLAs), to ensure every customer experience is positive.
Emma Harvey, product and marketing director at MoneySuperMarket, said: “We are delighted to partner with Optimus to manage our customers’ conveyancing enquiries.
“It was important to us that our customers have access to a high quality, transparent conveyancing service, with fixed upfront pricing and the solicitors working to agreed SLAs. The Optimus panel management service gives us peace of mind that each conveyancing firm is held to a high standard, meaning the best possible service for our customers.”
Alan Young, managing director at Optimus, added: “We are delighted to partner with MoneySuperMarket – it is a fantastic achievement for our team as we continue to expand our market reach.
“MoneySuperMarket likes the fact that the Optimus’ panel of conveyancers all work from the same pricing model and so business is won on performance and positive feedback, rather than cost. This is an innovative approach for MoneySuperMarket, which is traditionally seen as a ‘price comparison website’.
“The two-step quoting form is easy to complete, and due to excellent relationships with our panel of conveyancers, we are able to service customers quickly and efficiently, which is a huge requirement for anyone looking to purchase or sell a property.”