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OSB Group renews Phoebus contract

by Kevin Rose
16 August 2021
Phoebus self-service portal aims to ease call centre pressure
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OSB Group (OSB) and Phoebus Software Limited (PSL) have agreed a new five-year contract.

The lender has been a client of PSL since 2013 and the new deal follows the merger of OneSavings Bank and Charter Court Financial Services plc in 2019.

The mortgage servicing solution will handle all the group’s primary and special servicing requirements in a highly automated manner. Users are based in both the UK and India.

Since the original implementation in 2014, as well as being its core mortgage servicing platform, OSB has also migrated several new books onto the Phoebus platform. The lender has also undertaken securitisation of assets using the Phoebus securitisation module.

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Richard Pike (pictured), PSL’s sales and marketing director, said: “We have worked closely with OSB since 2013 and have a very strong relationship. We are hugely proud to have been the servicing partner of the Group through its transition from Kent Reliance to the innovative business it is today, and supporting its growth as a market leader in specialist lending.

“We look forward to continued success for both parties through the relationship over the coming years.”

John Gaunt, group chief information officer at OSB Group, added: “PSL is a valued and trusted supplier, and the Phoebus solution provides our business with both operational efficiencies and excellent functionality. We look forward to continued success in working with PSL over the coming years.”

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