The Mortgage Lender saw record increases in buy-to-let applications and completions at the end of the third quarter.
Decisions in Principle were up 15% in September compared to August, while applications rose 13% and completions increases by 29% ending the quarter with three consecutive months of market share gains.
Its 131 strong team is now back full time and it is expanding its customer service team with the addition of seven Glasgow-based roles including a head of customer support and recoveries and six customer support officers.
Peter Beaumont (pictured), The Mortgage Lender chief executive, said: “Alongside the vast majority of businesses in the UK where we thought we would be at this point in the year and where we are now is completely different.
“But I’m proud of the way our team has responded to those challenges, we adapted, improved our buy-to-let products, introduced desk top valuations, and were able to carry on buy-to-let lending throughout with the backing of a balance sheet lender.
“Our latest performance figures underline the fact that we made the right decisions at the right time and are able to provide buy-to-let products and rates that brokers and their clients find attractive.
“We’re now in a position to grow the team and bolster our customer servicing capabilities as we look to the future and supporting brokers and customers as we all work through the longer term implications of the financial shock of coronavirus.”
