The Right Mortgage & Protection Network has launched additional support for members following the demands of the FCA’s Consumer Duty requirements.
The network says that the ongoing deadlines continue to be at the forefront of many advisers’ minds and as such its has furthered recruitment, education, and compliance management resources to aid members through the process.
It has renewed its vow to support members through these changes, help to identify the opportunities, to progress their businesses and increase earning potential.
This is reflected in the dedicated support offered by the team of specialists managing the applications and managing the joining process.
Ben Allen (pictured), the network’s compliance director, said: “Any regulatory initiative that enhances the consumer experience can only be a positive thing; Consumer Duty is another positive step by the regulator as they continue to guide and support firms to provide the highest levels of service, enhancing the view of UK financial services, globally.
“At The Right Mortgage we continue to focus on delivering good consumer outcomes and I’m pleased to say that the new Consumer Duty Hub we are launching is another step along the journey towards preventing and avoiding consumer harm. I’m proud of the hard work that The Right Mortgage Team continue to put in to supporting our advisers as they in turn continue to act in line with their duty of care towards customers.”
